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Cancellation Policy

I understand things come up, and you may need to reschedule or cancel. Please be courteous and reschedule or cancel at least 24 hours before the beginning of your appointment.

 

FAQ

What is a headspa?
A headspa refers to a scalp treatment designed to boost both your scalp's well-being and your hair's overall health. This rejuvenating experience involves using specialized products to detoxify your scalp. Through a soothing deep tissue massage, the treatment encourages circulation and stimulates your scalp. It's akin to treating your scalp to a facial – a refreshing indulgence for your head!

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How Do I Reschedule or Cancel an Appointment?

During your Booking Process, you create an account that stores your upcoming appointments. In the top right-hand corner (for Desktop) or in the top center of the drop down menu (for Mobile) on any page is a circular picture next to a drop down arrow (This is your account dashboard).

 

Click the arrow and go to My Bookings. There you will see the option to Reschedule or Cancel an appointment you have made. 

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If you are not logged in, click the circular picture and choose your log-in method. Make sure you are logging into the same account you booked the appointment with.

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Do you take same-day appointments? 

Because of logistics, I don't accept same-day appointments. If you absolutely need a session that same day, feel free to text me and if I can make it happen I will.

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Am I a good candidate for a headspa treatment?
Anyone can benefit from a headspa experience. This treatment offers an opportunity to unwind, enjoy a soothing massage, and simply relax. If you happen to have a dry, itchy, or oily scalp, issues with dandruff, build-up from hair products, clogged follicles, irritated skin, thin hair, hair loss, or even if you are dealing with stress, you are especially encouraged to give it a try. It's a rejuvenating option for a variety of scalp and hair concerns.  

 

Please Take Note: If you have extensions: I can only provide you the service if you are taking them out prior to having  them refreshed.  
 

If you have locs or braids: Not able to service at this time.

How can Amethyst Headspa benefit me?
Headspas play a crucial role in fostering healthy hair growth and preventing issues like dandruff and hair loss. They achieve this by promoting proper blood circulation, which is vital for strong and thriving hair. Additionally, these relaxing treatments effectively alleviate pressure and invigorate the scalp, creating a conducive environment for healthy hair. Furthermore, headspa treatments help prevent the accumulation of excess sebum, ensuring your scalp remains balanced and comfortable.

Is it safe for color-treated hair?
Surface products are formulated with protective lipids, Color Vita-Complex and Moringa to protect and enhance color-treated hair. Rich in antioxidants and organic amaranth protein to repair and strengthen color-treated hair while keeping the color vibrant and rich.

What forms of payment are accepted?
We accept all major credit cards, Venmo and Cash

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What is the Loyalty Rewards Program (Radiant Rewards) and how does it work?​

Check our page that describes the the Loyalty Rewards Program.

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How do I find my Pamper Points that I've earned through the Loyalty Rewards Program (Radiant Rewards)?

Log in to your Amethyst Headspa member account. Click the drop-down bar next to your member profile picture. Click My Rewards. You can check your Tier status and rewards you are eligible for.

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At the bottom of the "My Rewards" page, you will see a "Flexible Rewards" section that displays how many Pamper Points you can trade in at checkout (each Pamper Point equals $1.00). Check our Loyalty Rewards Program page to see how you can earn.

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